Frequently Asked Questions
What is web hosting and why do I need it?
Web hosting is an internet service which allows individuals and organizations to provide their own website accessible via the World Wide Web
You need hosting to provide a way for people to access your website over the internet. Without hosting, there would be no way for people to see yout site.
Why does web hosting cost money?
Maintaining a fully functional web hosting service requires the cost for server boxes, which are provided by a third party, parent/umbrella company known as a data centre or provider. Including fees/costs to rent spaces/locations for the server, bandwidth and connection.
What is a Domain Name?
A Domain name is the URL that is placed in your address bar when accessing a website. An example of a domain would be this very site you are at; the domain name iLLusiveHosting.net
A Domain Name is a textual version of an IP address (the number that points to a certain website). Each domain on the internet consists of numbers, but it would be very confusing if you had to remember a long combination of numbers. For example, the number 75.126.78.40 is the IP address for iLLusiveHosting.net
How do I acquire web hosting?
Obtaining hosting is very simple. You will need to:
1) Purchase a domain name or already have an existing domain name.
To check the availability on a domain name, or to register one click here
2) Once you have your domain name, or if you currently have one, choose a web hosting plan that best suits your needs. You can use our compare chart and subscribe (via PayPal) to our services by paying monthly or yearly. If you need assistance in finding out which plan is best for you, please feel free in contacting us. Please note, new domains take up to 24 hours to propagate to become fully active.
3) After receiving your installment, your hosting account will be setup and you will be ready go.
Please note, you will need a valid Email address to subscribe for our services through PayPal. Other acceptable payment options include Money Order and Certified Cheque.
What is a DNS?
DNS stands for Domain Name System; similar to a URL it runs on a web server, translating domain names into IP addresses (numeric internet address).
A DNS can look similar to: NS1.iLLusiveHosting.net and NS2.iLLusiveHosting.net.
What connection do your servers run on?
Our servers run on Dual OC-48, which transmits data at a speed of 100-155Mbit per second or 10 Gbit per second fiber optic lines on backbone networks, of very reliable services providers.
Which hosting plan is right for me?
iLLusive Hosting plans pretty much have the same features but differ in the amount of storage space and bandwidth available to you. Your decision should be based on how much space you think you will need and the type of site you will be hosting.
Features such as eCommerce, blogs, discussion forums, etc, vary in the number or amount of resources available to your specific plan.
Should you need assistance, contact us and speak with a representative to determine what hosting plan is right for you.
What is a cPanel?
Use of the control panel included with your hosting account, gives you the ability to manage all aspects of your web hosting needs, including stats to view your visitor logs, and check on your bandwidth in detailed, easy-to-read reports. International users may also choose from an array of languages available for your cPanel tools.
cPanel provides a user-friendly, icon-based intuitive interface, making everything a click away, allowing you to edit anything within your website, including your databases and directories. You can create multiple email accounts, update your passwords, backup your site, setup sub-domains, park domains, view and customize error logs.
Also included within cPanel is Fantastico auto script installer. This add-on allows you to install free software such as shopping cart (osCommerce), live chat, guestbook, support, blogs, polls, message boards, guest books and much more!
For cPanel & WHM Flash Tutorial Demo's click here
Can I upgrade or downgrade my plan down the road?
Yes. You can upgrade or downgrade your web hosting plan any time you wish without incurring any fees.
Does iLLusive Hosting include free domain registration?
I've seen other hosts charge less than you
There are hosts that charge less than we do and others that charge a lot more. It is important, however, when doing price comparisons to compare your information with regards to your storage, bandwidth and features.
A common tactic used by other hosting companies is advertising a very low monthly price, but to get that price you have to commit to 3 years of service.
Some hosts offer a lot more disk space, why don't you?
Hosting companies often boast about the amount of space they provide. 20GB+ offers are common, our Corporate Plan offers 4GB! The fact is 99% of websites never come close to needing this much space. We provide enough space on all our plans, however we choose to focus on providing the best overall set of tools instead of providing misleading numbers.
What is different about .ca domains?
.ca’s are available to all Canadian citizens/residents, organizations with a presence in Canada and owners of a registered Canadian trademark.
When registering a .ca domain we must accept a (very long) registrant agreement with CIRA, the Canadian Internet Registration Authority, they are the registry for all .ca domains. Many changes to domain registrations also require confirmation with CIRA; basically anything which affects ownership of a domain has to be confirmed with CIRA.
|